Authorised Service Centre network expands into Latin America

As a leading global supplier of precision engineered turbochargers and components for the automotive aftermarket, we are thrilled to announce the expansion of our Authorised Service Centre (ASC) network into Latin America.

Our ASC network comprises experienced, quality-focused turbocharger repair specialists who utilise Melett precision-engineered components and state-of-the-art equipment to perform the highest quality turbo repairs.

“Our Authorised Service Centre network has established a highly regarded reputation as the trusted choice for turbocharger repair across Poland, Italy, and Spain,” said Darren Johnson, Group Sales Director. “As we now look to expand the network into Latin America, our objective is to deliver the same unparalleled technical expertise, quality, and customer service that has made our European ASC network such a success.”

Heading up this significant expansion is Jose Fuentes, Sales Account Executive for Latin America.

Jose said: “We are excited to introduce our Authorised Service Centre network to Latin America, expanding our commitment to quality and service to a new region.

“Our ASCs in Europe have demonstrated remarkable success in providing independent garages with reliable, high-quality turbocharger repairs. We are confident that our network in Latin America will uphold these standards and support local garages with the same dedication to quality and reliability.

The expansion of the network into Latin America will start in Mexico, with four leading turbocharger repair businesses across key regions of the country. The inaugural Mexican ASCs include Turbos y Refacciones de Guadalajara in Guadalajara, Turbo System in Monterrey, who also have two additional sites in Merida and Queretaro, Megaturboss in Mexico City, and Servikar in Aguascalientes.

By working with our ASC network, garages can rest assured that any enquiries are handled quickly and efficiently by repairers with the technical expertise to provide a complete solution.

Furthermore, our ASCs can provide a full turbocharger inspection and diagnosis service to help identify the root cause of failure and prevent further issues.

This commitment to quality and efficiency has made our ASC network a trusted name in turbocharger repair throughout Europe, and now, it will bring the same benefits to Latin America.

For more information on our ASC network in Latin America, please visit https://www.melett.es/latam-centros/

Melett increases the output of new products and components

• We have increased our range by adding new products and components to our portfolio at the beginning of 2024

• Prominent releases include a complete turbocharger for the Ford Edge/Focus/Galaxy/Mondeo/S-Max/Transit 2.0D

• Core assemblies were released for bi-turbochargers, diesel engine vans, pick-up trucks, SUVs and modern small-displacement petrol engine passenger cars

 

As the leading UK supplier of precision engineered turbochargers and components for the automotive aftermarket, we have grown our extensive product range with additional new products and components introduced at the beginning of the year.

Notable new releases include a turbocharger suitable for a wide range of Ford diesel vehicles, including the Edge, Focus, Galaxy, Mondeo, S-Max, and Transit 2.0D models. This addition to our turbocharger portfolio is designed to help the aftermarket provide a high-quality, cost-effective direct replacement solution for these popular Ford diesel vehicles.

Significant additions to the our core assembly range include products for bi-turbochargers on Land Rover/Range Rover 2.0D, and BMW 3.0D engines.

Meeting the growing demand for modern small-displacement petrol engine passenger cars, we launched core assemblies for a range of popular engines including Peugeot/Citroen/Vauxhall/Toyota 1.0L, Mercedes/Renault 1.3L, Fiat/Jeep 1.0L, and Honda 1.0L and 1.5L.

Expanding our reach in the light commercial vehicle market, we released core assemblies for popular diesel engine vans including Ford Transit 2.0D, Renault Master 2.3D, and Iveco LDV 3.0D. Further core assemblies for common pick-up trucks and SUVs were also launched, covering vehicles including Nissan Navara/Pathfinder 2.3D and 2.5D, Toyota Hilux/Land Cruiser 2.8D, Mercedes X-Class 2.3D, and BMW X3/X4 3.0D.

At Melett, we pride ourselves on supplying high-quality aftermarket solutions to match original equipment (OE) specifications. Our in-house engineering team rigorously tests all products to ensure optimal performance during operation.

Our growing range of complete core assemblies are assembled and VSR balanced in our fully equipped UK production facility, incorporating, where possible, improvements in the original design and upgraded parts.

In addition, our turbochargers offer turbo repair specialists a premium brand alternative to an OE turbo. Every Melett Turbocharger is assembled, balanced, and flow tested in the UK to the strictest quality standards to ensure OE performance is maintained during operation. The latest product launches highlight our dedication to the automotive aftermarket. Customers can rely on our brand to deliver premium repair alternatives backed by accessible expert technical advice.

Our expanded portfolio increases workshop choice and enhances vehicle coverage for repairers. In addition to new part numbers, we maintain established product stocks and consistently refine our portfolio through regular range reviews.

If garages suspect turbocharger issues, turbocharger repair specialists can provide a full turbo inspection and diagnosis service to help identify the root cause of failure and prevent further problems. Contact us at [email protected] to find your local repair specialist or explore www.melett.com

Donna Hensley appointed as Melett North America’s new country manager

We are excited to announce the appointment of Donna Hensley as the new Country Manager for Melett North America, taking over from General Manager, Kenny Taylor, who established Melett’s North American arm twelve years ago and who is now retiring.

With over a decade of experience within the company, Hensley emerges as the ideal successor, having worked closely with Taylor since the inception of our North American operations.

“The announcement of Donna’s new position marks an exciting chapter for Melett North America,” said Taylor. “Her dedication, expertise, and commitment to the company’s success have been instrumental in advancing our mission and establishing Melett as a trusted leader in the turbocharger aftermarket. I am confident that under Donna’s leadership, Melett will continue to thrive and exceed expectations.”

Hensley brings a wealth of experience to her new role, having served in various capacities within Melett over the past decade, including sales, customer service, and filling in for the General Manager in Taylor’s absence.

Her deep understanding of the business and dedication to customer satisfaction makes her the most suitable candidate to lead our North Americas Sales & Distribution Centre into the next phase of growth.

“I am honored and excited to take on this new challenge,” said Hensley. “Working alongside Kenny has been an incredible journey, and I am grateful for the opportunity to build upon his legacy of excellence and wish him all the best in his well-deserved retirement after an incredible career in the industry.

“I am committed to upholding Melett’s reputation for delivering high-quality products and unparalleled customer service, and I look forward to driving continued success for our company and our customers.”

Under Taylor’s leadership, we have experienced remarkable growth in North America, achieving double-digit sales growth annually. We have expanded our product range, doubled our capacity, and established ourselves as the trusted aftermarket brand for precision-engineered turbochargers and parts in North America and Canada.

As we embark on our next chapter in North America under Hensley’s leadership, we remain dedicated to providing customers with OEM quality products, world-class customer service, and valuable resources to support turbocharger repair and remanufacturing efforts.

For more information about Melett North America and our range of turbocharger products and services, please do not hesitate to contact the team.

Melett puts turbochargers in the driving seat at Heavy Duty Aftermarket Week

Our North American team recently revealed the myriad of opportunities available within the turbocharger aftermarket, showcasing our latest products and providing technical insights at Heavy Duty Aftermarket Week (HDAW) 2024 in Grapevine, Texas.

As we continually expand our portfolio to meet ever-changing demand for popular references, visitors were able to learn more about our vast range of precision engineered turbochargers and core assemblies at the show.

Some of the stand-out products on display were our new S400 upgrade thrust kits, featuring both steel and bronze thrust bearing options to cater for specific S400 upgrade repair needs, as well as our comprehensive range of genuine OE Hella actuators.

Visitors were also able to get hands on with new products for the popular Ford F-150 truck, as well as our range of best-seller core assemblies for gasoline, commercial and agricultural applications.

What’s more, new components for the Holset VGT turbo, such as our range of actuator installation kits and components, including the newly launched HE300VG, as well as four popular nozzle ring parts and kits for the repair of genuine Cummins turbos were on display, as were our selection of shaft and wheels, and compressor wheels, including parts for the GT37 turbo.

Mike Franke, Technical Support/Sales in North America, said: “There continues to be great opportunities for growth within the turbocharger market and we’re charging forward with our range expansions to ensure customers can get their hands on high-quality components and parts for the most popular vehicles. HDAW offers the perfect platform to share this message and it was great to connect with so many of our valued customers.”

As part of our ongoing investment plans, customers can place orders and check stock availability via our website. The site also provides extensive product information, technical guides & videos, turbo tips and industry news.

Melett strengthens customer service with new initiatives

We have bolstered our customer support offering at Melett North America , creating a more streamlined warehouse operation to process orders quicker, as we continue to assess the market and make required developments in line with ongoing demand.

Melett North America is centrally located to best service both the USA and Canada and its team of experts work closely with customers to offer accessible, workshop-focused technical support.

Following double-digit sales growth year on year, we have continued to enhance our customer support, offering one of the largest databases of turbochargers in the North American aftermarket.

Created for ease of use, the Melett website provides customers with access to over 150,000 detailed turbo build sheets and service data.

It contains the most up-to-date information on component compatibility for specific turbochargers and vehicles, along with part numbers, dimensions of the most common components, housing data, actuator calibration information and balancing data.

Easy-to-use search functions enable users to browse in various ways such as searching by turbocharger, OE part number, or Melett part number, as well as identifying the turbocharger part when only the vehicle application is known.

Customers can use the website to access our extensive range of assembled and VSR balanced CHRA (core assemblies), which eliminates the need for repairers to invest in expensive high-speed balancing equipment.

At Melett, we provide complete reassurance, as each core assembly and component is quality checked and inspected against the original equipment specifications to ensure OEM performance is maintained during operation.

In addition to core assemblies, we also offer a variety of fast-moving repair kits and, for instances where a repair is not possible, a range of new turbo units.

Kenny Taylor, General Manager at Melett North America, said: “Customer service is key to everything we do, so we welcome open dialogue and continually embrace regular opportunities to develop our offering to make the customer journey as smooth as possible. Our website has been developed to do just that and our newly streamlined warehouse facility will only enhance this even further.”

 

For more information or any North American enquiries, please contact:

Toll Free: 1-855-235-9706 / Direct: 1-901-322-5896 / [email protected]