Meet the Melett North American team!

In North America, we have firmly established ourselves as the trusted aftermarket brand for over the past decade.

Having recently celebrated this key milestone, we thought it would be the perfect opportunity to re-introduce the Melett North America team to our new and existing customers. The team at Memphis, Tennessee are an integral part of the Melett operation are on hand to assist with any queries and discuss product development opportunities.

Call us on 1-901-322-5896 or email [email protected]

We look forward to hearing from you!

Kenny Taylor – General Manager

Kenny joined the business back in June 2012 and is one of the founding members at Melett North America. Speaking on the role, he said: “It’s been a highly successful 10 years, and I have thoroughly enjoyed building strong relationships throughout the industry, whilst showcasing and delivering Melett’s high-quality, specialist offering to the North American and Canadian markets.”

Taylor is a lifelong Memphian and graduate of The University of Memphis where he studied Mechanical Engineering. His interests include drag racing, being on the lake and spending time with his six grandkids.

Donna Hensley – Customer Service Manager

Donna has been with Melett for over 10 years and she is the first point of contact to provide excellent customer service. Supporting Kenny Taylor, she responds efficiently to customer requests, actively seeking to maximise sales opportunities. Her other responsibilities include invoicing, bank reconciliation, undertaking general administrative duties, and other ad hoc duties as required.

Hensley recently celebrated her 35th wedding anniversary to husband Randy, who together share one son, Kevin. Seeking to downsize, they moved from the suburbs 9 years ago and now enjoy the city life in downtown Memphis. Her passions include reading, everything soccer, and Memphis Grizzlies basketball.

Jose Perez – Business Development Manager

Jose joined the business in 2021 and his role focuses on driving business growth through conducting market research, seeking new development opportunities and working to build & maintain customer relationships, whilst developing new ones.

In his free time, Perez enjoys spending time with his son and close family members, attending Memphis Grizzlies games, working out at the local gym, and being outdoors.

Mike Franke – Technical/Sales Support

Mike joined Melett in October 2022 and brings a wealth of experience from working within the turbocharger industry since 1988 comprising of workshop, distribution, and manufacturing operations. In his Technical Support role, Franke deals with Turbo and CHRA warranties, responding to any technical support inquiries where required. Mike also provides administrative and sales support to the Memphis team, and works closely with the UK team to assist with product development.

Outside of work, Mike enjoys endurance sports including distance running, cycling and swimming, often tying up the three into long-course triathlons! He enjoys traveling and spending time with his wife of 33 years, Frances, who together share their home to two cats and one goofy dog!

Mendes De Castro announced as France country manager for Melett

Meet our new Country Manager for France, Mendes De Castro!

We are pleased to introduce our new country manager for France, Mendes De Castro, who will work closely with customers to deliver quality turbocharger repairs to the region.

Mendes, who is now country manager for France, Belgium and Reunion Island recently joined us in November 2022 taking over the responsibilities that Claude Entressengle previously held, before his retirement in December 2022.

Working alongside Fany Tshowa, Internal Sales Coordinator, Mendes will bring several years of turbocharger experience to the role as he looks to offer insight and strengthen relationships with our growing customer base.

On his new role, Mendes said: “Melett has already established itself as the trusted aftermarket brand for precision engineered turbochargers and parts across these regions, and I look forward to working closely with customers to ensure we can continue to deliver the high level of service and quality that they have come to expect from the team.”

To discover our full range of turbochargers and parts, please click here

Melett announces new country manager for Romania

Meet our new country manager for Romania, Mario Morbelli.

We’re delighted to announce Mario Morbelli as the new country manager for Romania as we continue to work with our customers to offer the market a quality turbocharger repair.

Working alongside Fany Tshowa, Mario takes over the responsibilities from Claude Entressengle, prior to his retirement in December 2022.

Mario, who joined us eight years ago, initially worked closely with ASCs based in Italy before venturing into various regions across Europe, including Spain last year. He brings a wealth of experience to the role and is now looking forward to bringing his expertise to the Romanian market.

Speaking on the role, Mario commented: “I’m looking forward to this next step in my career at Melett as we continue to work alongside our valued customer base throughout Europe to deliver high-quality turbocharger repairs, and offer unwavering customer support.”

Gareth Flower to lead Melett’s marketing team

As the leading supplier of precision-engineered turbochargers and parts, we’re pleased to announce the appointment of Gareth Flower as marketing manager.

Flower, who joined us in 2020 as interim channel marketing manager, will bring close to 30 years’ industry experience to the role. Prior to joining Melett, Flower held senior marketing roles at Hofmann and MAM Software.

Flower will head up the marketing team, focusing on delivering the company’s multi-channel marketing and PR strategies. Working alongside global sales teams, he will be responsible for developing and implementing marketing activity that drives sales through its network of repair partners.

 

Commenting on the role, Flower said: “I am delighted to be starting my new role at Melett at this exciting time. Thanks to the recent growth of small-capacity turbocharged engines, the repair market remains buoyant, and I’m looking forward to working with our customers to capitalise on the opportunities available.”

Darren Johnson, our group sales director, added: “Gareth has quickly become a valuable asset to the Melett team, and he is the ideal candidate to manage and deliver our marketing strategies. His experience speaks for itself and we’re confident he will play a crucial role in helping Melett to retain its reputation as the trusted aftermarket brand for precision-engineered turbochargers and parts.”

Heavy Duty Aftermarket Week 2023 🎥

Melett brings turbocharger expertise to Heavy Duty Aftermarket Week (HDAW) 2023

Melett North America has shared the latest turbocharger innovations and technical expertise at a well-attended Heavy Duty Aftermarket Week (HDAW) 2023, which took place at Grapevine TX earlier in the year.

As well as being able to see Melett’s wide turbocharger offering, visitors were introduced to the company’s latest recruit, Mike Franke, Technical Support/Sales , as well as Office Administrator, Jose Antonio Perez, who has been with the company since August 2021.

Mike and Jose stand on the Melet HDAW exhibition stand

Franke recently joined Melett North America at the start of the year, bringing with him close to an impressive 40 years of experience in the turbocharger market. He will provide technical support to customers, as well as a wealth of knowledge on the design and implementation of turbocharger production, and training on the use of high-speed core balancing and other equipment.

Perez also joined with an extensive career in the turbocharger market, and assists the team in customer service, technical support, sales, marketing activities, market research, and customer interaction.

At HDAW, the team presented on “Early and Repeat Turbo Failure Prevention”, providing visitors with a unique insight into the importance of a quality turbo repair, a route often more cost effective than replacement, and one that promotes environmentally friendly remanufacturing.

Visitors to the show were able to experience first-hand Melett’s, high quality components, which are engineered in the UK and designed to match the OEM specification,

Thanks to Melett’s in-house product development programme, the company has continually been able to increase its range and availability of products to ensure customers have access to stock in the quickest time possible.

Melett HDAW stand

Franke said: “The event was 46% bigger and better than last year, which was clear while at the show. Combining the attendance of both events not only increases participation, but it opens attendees to new markets and opportunities. This gave us a chance to meet with companies who had previously not entered the turbocharger market and showcase our renowned product offering.”

The company offers an extensive range of assembled and VSR balanced CHRA (core assemblies), eliminating the need for repairers to invest in expensive high-speed balancing equipment.

Each core assembly is quality checked and inspected against the original equipment specifications to ensure OE performance is maintained during operation.

Franke added:“There is a very strong focus on customer care at Melett and the team are great to work alongside. Working with customers to develop what is needed in a timely manner, at fair market pricing, at an O.E. level of quality is key and is something that we were able to communicate effectively at the show.

“Looking ahead, we will continue to support the practice of repairing and rebuilding existing products. Keeping existing equipment and vehicles running properly saves money for our customers, but it’s also a sustainable practice.”

As part of its ongoing investment plans, customers can place orders and check stock availability via its website www.melett.com The site also provides extensive product information, technical guides & videos, turbo tips and industry news.

 

Click below to watch Mike Franke’s presentation on Turbocharger Failure, Analysis & Troubleshooting

For more information, check out – https://www.melett.com/technical/