In line with the latest government guidance, we are pleased to announce that we have conducted a thorough risk assessment and have implemented further measures to reduce workplace risk and ensure that we stay COVID-19 secure.

Where practical, a number of our staff will remain working from home. For employees working in our offices, we have reconfigured our workspaces to maintain safe working distances. We have reinforced our hygiene procedures throughout the business, and staff in our production and warehouse departments will continue to observe distancing guidelines to manage the transmission risk.

These measures will allow us to continue to process and dispatch orders safely and within our usual timeframes. Our customer care, sales and technical support teams can be contacted as normal via telephone, email and Skype.

Despite the difficult circumstances, we are committed to playing our role in keeping vehicles on the road by supporting customers who are providing essential services to logistics providers, local councils, blue light services, healthcare professionals and other key workers. 

We are doing everything in our power to protect the health, safety and wellbeing of our staff, whilst maintaining our ability to serve our customers.  

 We continue to hold large stocks of turbochargers, cores and component parts, and the staffing measures we have introduced enable us to safely process and dispatch orders within our normal timeframes.  

 You can continue to place orders as normal and our staff remain available to offer help and advice. Our customer care, sales and technical support teams remain contactable via any of our standard channels (email, phone and Skype), although we do not currently have full language coverage, so please bear with us. 

We are working closely with our courier partners to ensure orders are delivered as quickly and safely as possible. The majority of our deliveries continue to be completed on schedule, but there may be occasional delays as couriers comply with regional restrictions. 

We would like to thank you for your support and understanding during these unprecedented times.  

Stay safe. 

To help identify common turbo failures in warranty situations and to provide advice on how to prevent future failures occurring, we will be creating a series of educational technical videos!

Click below to view our introductory video…

Ever wondered how Melett turbocharger parts are manufactured?
Interested in the detailed design analysis involved in producing
a Melett Turbocharger?

Click here to view the Melett Video Library

Or

Subscribe to our YouTube channel

 

 

Check out our informative videos to find out all about Melett’s precision engineered turbochargers and parts.

 

Where do I find the Melett Video Library?